Historically, communications has been viewed by many hospitality industry leaders as a utility. It was a basic service that guests expected. Globalization, increased industry competitiveness and the need to differentiate and strengthen brands means hospitality providers must use every advantage to beat competitors. At the same time, guests are becoming increasingly technology savvy and expect to have access to the latest technology when staying at a hotel or making reservations.
Many in the hospitality industry agree that technology can create value and offer competitive differentiation. But the benefits must be balanced by the time and cost to implement technology. Here is where new developments such as IP telephony, web services and the emergence of service-oriented architectures (SOA) can make all the difference. Developments in these areas minimize the need for custom code and require less time to implement. Our Hospitality Team is dedicated to working with you to formulate the best services to offer you customers and provide you with more efficient ways of doing business all while saving your bottom line.
- FCS
- Media Hub
- Teledex
- Duvoice
Allied brings state-of-the-art technology to voice and data hospitality solutions by integrating unique guest services and by delivering excellence in all aspects of the customer communication experience. These hospitality options combine the quality of Avaya and the complete customer focused benefits of FCS enabling hotels to improve their customer experience, reduce costs, and streamline business processes.
Allied can help you identify, design and deliver a “wow” experience to your guests.
To learn more; sales@alliedphone.com.
Providing SIP Phones for the Hospitality Industry
How can businesses deliver cutting-edge content, applications and services to hotel guest rooms while driving revenue and reducing operating expenses?
Teledex LLC, a Gold-level member in the Avaya DevConnect program, meets this need with its Teledex iPhone SIP display phones and SIP non-display phones. Designed and manufactured for the hospitality industry, hotel guests will find Teledex iPhones easy to use regardless of their experience with Voice over IP (VoIP) phones or display phones.
To learn more; Teledexalliedphone.pdf
sales@alliedphone.com.
DuVoice technology integrates with Avaya and Allied Communications to deliver turnkey solutions for the hospitality industry.
DuVoice has been developing software and hardware solutions for the telecommunications industry since 1990. Products include a turnkey Windows based hospitality server which provides guest and staff messaging, wake up calls and a property management interface to most any PBX system.
To learn more; sales@alliedphone.com.