by Jonathan Rees | Jun 30, 2020 | CCaaS
Jonathan Rees and the team discuss how Contact Centers (CCaaS) can drastically improve the customer experience and the quality of your customer service. In 2020 and beyond, the experience you deliver to your customer is more important than ever. Whether you have a...
by Jonathan Rees | Jun 1, 2020 | Marketing, Telecommunications
Allied’s 10 Minute Talks – Marketing Resources In this edition of Allied’s 10 Minute Talks, our Marketing Manager Jason Moss breaks down some of the resources he’s using and a few of the influencers/thought leaders he’s following. There...
by Jonathan Rees | Apr 13, 2020 | Cloud, CyberSecurity, Telecommunications
Working from home has its many advantages. For many, there is little difference in how their work gets done. State-of-the-art voice & data solutions provide remote workers with the same in-office tools regardless of where they are. So, what’s the big difference?...
by Jonathan Rees | Feb 6, 2020 | Telecommunications, VoIP
A Long Time Ago Communication in the workplace is an art form that has endured many changes over the course of time. From water cooler chat to the invention of the email, the way in which we communicate has improved and evolved completely. Pre-internet days meant...
by Jonathan Rees | Dec 2, 2019 | Cloud, CyberSecurity
Securing the Cloud – Cybersecurity 49% of companies will be increasing their cloud security budgets over the next 12 months in anticipation of future data breaches. The risk of your company’s (or even worse, your customer’s personal information) being...
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