by Jonathan Rees | Dec 14, 2020 | CCaaS, UCaaS
In this edition of Allied’s 10 minute Talks, Jonathan Rees and the team walked through a mini demo of our full UCaaS solution, Elevate. Elevate is a powerful, yet simple solution that facilitates easy collaboration for you and your team. In this video, you will...
by Jonathan Rees | Sep 2, 2020 | CCaaS
In this edition of Allied’s 10 Minute Talks, Jonathan & Brian Doyle were joined by Allied’s own Kurt Williams to discuss our relationship with Extreme Networks and our upcoming webinar on September 30th. In this video, Kurt gives us a little background...
by Allied Communications | Jul 1, 2020 | CCaaS
In this edition of Allied’s 10 Minute Talks, the team discussed Contact Centers as a Service (CCaaS) with a focus on workforce management. From proper scheduling of your agents to slashing wait times and dropped calls, customer service should always be a top...
by Jonathan Rees | Jun 30, 2020 | CCaaS
Jonathan Rees and the team discuss how Contact Centers (CCaaS) can drastically improve the customer experience and the quality of your customer service. In 2020 and beyond, the experience you deliver to your customer is more important than ever. Whether you have a...
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