If you like to save money, then a move from your traditional PRI lines to SIP is a no brainer. SIP provides many key advantages over analog phone lines, both technical and financial. A few of the key advantages include return on investment (ROI), enhancing mobility and providing unified communications. These stand out as key features to consider when considering a SIP service for your business.
No techie required
First, you do not have to be a tech savvy in order to understand how SIP works and the many benefits to your organization it offers. Let’s begin by describing SIP, the service is a voice over internet protocol or VoIP that streams any media-based service using your existing internet services. Most of today’s modern communication applications deliver voice, video and other streaming media apps, including services like web-conferencing and chat.
A SIP trunk functions much like an analog phone line providing the common functions you expect including multiple telephone number support, hunt groups, and the ability to support the transfer of calls. The primary difference is that it is a virtual collection of lines that runs over the internet connecting to a cloud carrier service that then integrates the service into the traditional public switched telephone network (PSTN) This allows you to make local, long distance and international calls over the internet.
Bandwidth is required
The only limitation of the SIP services is based on your internet bandwidth capacity. A strong, reliable internet connection is required, but today’s broadband connections have no problem supporting the service. Additionally, your phone system will need to have the capability to accept a SIP service. Not sure if you have that? Your vendor should be able to provide that information. SIP is geared to support both small organizations and fast growth companies. The service is quickly scalable, especially in comparison the the long installation intervals of traditional telephony services.
SIP also helps support geographical expansion. By converging voice and data into one network, your office locations and/or remote employees can be consolidated to leverage a single phone system. Remote users can be supported with all calls going through the SIP network. This is a huge plus for call centers that want to support remote agents, but also be able to track their performance.
Using SIP enhances productivity providing a full array of tools such as video conferencing including collaboration apps, and other cloud based tools your users will love.
Let’s talk reliability
The service is also highly reliable, while analog phone service can be interrupted due to numerous reasons including weather, SIP is very reliable. Should you have an office outage you are in control of call routing. You can push calls to branch offices, call centers, or employee devices quickly. How hard is it to do? It’s as easy as your traditional moves, adds, and changes following the same standard process.
Say goodbye to confusing phone bills, high calling costs, intermittent reception, and make the switch to SIP.