Cost Savings and Consolidation:

Allied Communications understands municipality processes and develops solutions tailored to meet your specific needs and future goals.

Our systems optimize scheduling, billing, and administrative processes that improve workflows so your team can focus on running your municipality.  We deploy technologies which can accelerate the following objectives:

• Reduced spend: Monthly costs for outdated technology such as copper (POTS) lines, Centrix lines, and PRIs can be eliminated.
• PBX maintenance options: We offer both on-premises and off-premises PBX, tailored to your department's operational needs.
• Predictable monthly expenses: Subscription-based pricing allows for all-inclusive costs per endpoint, keeping budgets transparent and predictable.
• Sharing resources across departments and locations: With UCaaS and IP-based systems, various departments (e.g., public works, emergency services, city hall) can share resources, consolidating services and reducing overall costs.
• Bill consolidation: UCaaS and SIP Trunking allow one provider to deliver multiple services across jurisdictions, eliminating multiple carrier bills and unused services.
• Lower capital expenditures and operational costs with a communication system that scales with your municipality's needs.
  

Enhanced Communication Features:

• Streamlined call routing ensures calls reach the appropriate department or personnel, even in hybrid or field-based work environments.
• Increased productivity through unified communication tools including chat, video conferencing, and file sharing—improving internal collaboration and response times across city departments. 
  

Scalability and Flexibility:

• Easily add/remove users with subscription-based pricing—ideal for fluctuating staffing levels or temporary needs during events or emergencies.
• Mobile and Softphone Applications support field workers and hybrid teams with full access to communication tools from anywhere.
• Rapid Deployment allows quick onboarding of new departments or reallocation of resources across agencies.
  

Increased Reliability & Redundancy:

• Cloud-hosted & SIP Trunking platform with geographic redundancy ensures high availability.
• Disaster recovery and business continuity capabilities are built-in, maintaining communication during outages. 
• Call failover options allow rerouting to mobile devices or alternate numbers if city buildings lose power or internet.
  

Improved 911 Compliance

(Kari’s Law & RAY BAUM’s Act):

UCaaS Solutions & SIP Trunking can deliver enhanced 911 (E911) services, including:

• Automatic location information per room/extension – critical for first responders to locate callers within large municipal buildings.
• Direct 911 dialing without prefixes.
• Internal notifications to designated staff when 911 is dialed, improving emergency response coordination.
  

Privacy:

• We help municipalities meet compliance requirements (like Kari’s Law & RAY BAUM’s Act) while maintaining the privacy of sensitive departmental and citizen information.
  

Simplified Management:

• Web-based admin portal allows designated city personnel to update call routing, extensions, and users without waiting for IT support.
• Remote service capabilities reduce the need for on-site tech support. Most issues can be handled remotely, minimizing downtime and support costs.
  

Modernization & Future-Proofing:

• Next-generation technology reduces costs and eliminates outdated copper lines and PRIs.
• IP-based infrastructure supports ongoing modernization efforts and integrates seamlessly with broader municipal IT upgrades.
  

Strategic Planning:

Our consultants can help create a long-term communication strategy that aligns with your city’s goals for today and tomorrow.

Let our consultants help you create a technology plan that will meet the needs of today and plan for tomorrow.

Get started today

Let Allied Communications simplify your communications and elevate your customer service.