Integrated Communications Products with your whole business in mind
More than just a Cloud Phone System
By harnessing the power of the cloud, we can deliver business communication services to companies of all sizes. UCaaS can be used across all platforms including: smartphones, tablets, computers, and of course, a desk phone.
UCaaS leverages your internet to provide you with crystal-clear voice services and integrates voice and video into your favorite applications. Like Office 365, Microsoft Dynamics, Zendesk, Salesforce, and countless others.
Call Centers can also leverage UCaaS, allowing them to build robust contact centers rich in features and analytic options. Additionally, omni-channel customer support is an available option to support voice, SMS, and Social Media contact, tracking , and reporting.
Speak with an Allied Communications UCaaS specialist today.
Allied provides design and migration assistance and guaranteed SLA’s for uptime and availability.
Compliance & Security
Regulatory compliant Unified Messaging and Call Recording delivered from SSAE 16 certified data centers across the US
Optional contact centers can be included to support Voice/Text/SMS, chat, and Social.
Bringing you the Features that you Need!
The Collaborative Workforce
- Cloud communications solutions delivering HD voice, video, messaging, conferencing, and fax.
- Fully Mobile User experience across any device including Apple and Android devices.
- Integrated industry leading collaboration services like GoToMeeting and Zoom available.
- Omnichannel interaction via voice, chat, messaging, and email available in our Contact Center solutions.
- Advanced IVR, skills-based call routing, and real-time analytics
- Integrate with the most popular CRM applications.
Personalized Customer Engagement
- Preconfigured plug-and-play connections to your bandwidth and network.
- Moves, adds, and changes are completed easily from the portal.
- Auto attendants
- Dial Plans
- Conference bridges
- Local and Long Distance
- Per seat pricing that scales to meet the needs of your business
- Multiple handset options available.
- Softphones provide desktop calling without a handset